Good to know
Frequently asked questions
Can I rent games without a host?
Yes. Game Night, Party and Corporate are available as rentals or with a Game Master. UncrateFun manages drop-off, setup and pickup in both modes.
What does the Game Master do?
The Game Master is your event-games host and facilitator. They deliver and set up the games, welcome your guests, explain the rules, organize teams, run tournaments, keep score and time, and present the winners — then handle breakdown and collection.
Who handles game transportation?
UncrateFun handles all game transportation. We drop off your games before the event and return to collect them at the agreed time.
Do you deliver across Jamaica?
Yes, we deliver island-wide. Delivery fees vary by parish and service zone, and are confirmed with your booking.
Is setup included?
Every package includes UncrateFun-managed drop-off, setup and pickup within our core service zone.
How long is the rental period?
Game Night Rental includes up to four hours of event use. Party and Corporate Rental include up to six hours. Hosted Game Night includes two hosted hours; Hosted Party and Hosted Corporate include three. Overnight extensions and additional days may be requested.
Can I substitute games in a package?
Absolutely. Packages are curated starting points, not fixed bundles. Tell us which games you'd like to swap and we'll confirm availability.
What happens if it rains?
Many of our games work indoors as well as outdoors. We'll help you plan a rain backup when you book, and our weather policy covers rescheduling options.
Is a deposit required?
Yes, a deposit secures your date once availability is confirmed. The balance and any delivery fees are settled before your event. Details are in our booking and deposit policy.
What happens if a game is damaged?
Normal wear is on us. If equipment is damaged or pieces go missing, the repair or replacement value listed for each game applies. Full details are in our damage and replacement policy.
Do you offer recurring hotel programmes?
Yes. We run weekly games nights, monthly residencies and seasonal programmes for hotels, resorts and villas — including a four-week paid pilot so you can test the format.
Can corporate experiences be customized?
Fully. We can add custom trivia, employee or company-history questions, team colours, prizes and half-day or full-day programmes.
How far in advance should I book?
Two to four weeks is ideal, especially for hosted and corporate events. For peak season and holidays, earlier is better — but always ask, as we can sometimes accommodate shorter notice.